Date revised and
posted: 6/2005
THE KING OF THE PAINTERS COMPANY, INC.
CUSTOMER PRIVACY POLICY STATEMENT
The King of the Painters Company, Inc.
Customer Privacy Policy has been developed as an
extension of our commitment to combine the finest
quality products and services with the highest level of
integrity in dealing with our customers. The Policy
guides how we collect, store and use information about
customers and prospects, and it will be periodically
assessed against new technologies, business practices
and our customers' changing needs.
The King of the Painters Company, Inc.
may, from time to time, modify this Customer Privacy
Policy to reflect legal, technological and other
developments. In that event, the changes will appear at
this location.
Please note that privacy notices
advising customers and prospects as to the specific uses
that are being made of their Personally-Identifiable
Information by specific business units within The King
of the Painters Company, Inc. may also be modified from
time to time to reflect changes in business practices.
In this event, those changes will appear in the relevant
privacy notices.
The King of the Painters Company, Inc.
will also comply with applicable non-U.S. laws that
impose additional responsibilities on The King of the
Painters Company, Inc. beyond those stated in this
Policy in connection with the treatment of
Personally-Identifiable Information about its customers
and prospects.
Our Policy recognizes two kinds of
personal data that deserve varying levels of protection.
Personally-Identifiable Information includes, for
example, e-mail addresses, billing information,
employment status and "click stream" data that tracks
user activity on a Web site or online service. A subset
of that category, Sensitive Data, deserves
additional safeguards. Sensitive Data includes, by way
of example, Social Security numbers, personal financial
data (such as specific salary, net worth or individual
portfolio information) and information about specific
medical conditions.
The King of the Painters Company, Inc.
is committed to using all reasonable efforts to abide by
the following Policy statement:
- Collection.
Personally-Identifiable Information will only be
collected to the extent that The King of the
Painters Company, Inc. deems reasonably necessary to
serve a legitimate business purpose. Please be aware
that if you disclose Personally-Identifiable
Information on Web site message boards or chat
areas, that information may be collected and used by
third parties without our knowledge and may result
in unsolicited communications from third parties.
Such activities are beyond the control of The King
of the Painters Company, Inc..
- Notification.
Customers and prospects will be notified (usually at
the point where Personally-Identifiable Information
is collected) as to the uses the business unit may
make of the Personally-Identifiable Information
collected from them.
- Choice: Opt Out for External
Distribution of Personally-Identifiable Information.
Customers and prospects will be given the
opportunity to refuse permission for External
Distribution of their name, address or other
Personally-Identifiable Information through an Opt
Out mechanism. (External Distribution does not
include certain limited distributions such as
sharing Personally-Identifiable Information with an
entity working on behalf of The King of the Painters
Company, Inc. to serve our customers; transfer of
Personally-Identifiable Information in conjunction
with the sale or similar transfer of a business
unit; or the disclosure of Personally-Identifiable
Information in connection with legal proceedings,
investigations of crimes or other wrongdoing.
However, sharing Personally-Identifiable Information
with an entity working on behalf of The King of the
Painters Company, Inc. or transferring
Personally-Identifiable Information in conjunction
with the sale or similar transfer of a business unit
is considered an Onward Transfer and will be handled
as described below.)
- Security.
Appropriate safeguards will be implemented in an
effort to ensure the security, integrity and privacy
of Personally-Identifiable Information about our
customers and prospects.
- Access: Review and correction.
Procedures have been developed through which
customers and prospects can, upon request, review
and correct the Personally-Identifiable Information
that has been collected from them by The King of the
Painters Company, Inc.. These procedures may not,
however, compromise the security, integrity and
privacy of either The King of the Painters Company,
Inc.' own proprietary databases or databases
licensed from third party companies.
- Sensitive Data.
The collection and use of Sensitive Data carries
with it special obligations and responsibilities in
order to maintain the data's security, integrity and
privacy. Sensitive Data will not be rented or
otherwise made available for External Distribution
outside The King of the Painters Company, Inc.
(although it may be made available through Onward
Transfer as described below). Customers and
prospects will be given the opportunity to refuse
permission for their Sensitive Data to be
distributed outside of the business unit that
collected the Sensitive Data through use of an Opt
Out mechanism for Internal Distribution within The
King of the Painters Company, Inc..
- Onward Transfer.
Whenever The King of the Painters Company, Inc.
permits a third party outside of The King of the
Painters Company, Inc. to access
Personally-Identifiable Information through either
External Distribution or Onward Transfer,
commercially appropriate procedures will be followed
to help ensure that the Information is used only for
authorized purposes and by authorized persons in a
manner consistent with the choices customers and
prospects have made under this Policy, and that the
security, integrity and privacy of the information
is maintained. Please note that our Web sites may
contain links to other Web Sites that have their own
privacy policies and practices. While The King of
the Painters Company, Inc. will employ commercially
appropriate procedures to help ensure that your
information is only used for authorized purposes as
described above, The King of the Painters Company,
Inc. cannot make any guarantees with respect to the
actions or policies of such third parties.
Children: Collection and use of information
from children in the U.S. under the age of thirteen
will be made in compliance with the Children's
Online Privacy Act of 1998. Specifically, The King
of the Painters Company, Inc. will:
- provide parents or guardians
with Notice of our information practices;
- obtain prior verifiable
parental or guardian consent for the collection,
use, and/or disclosure of
Personally-Identifiable Information from
children;
- provide a parent or guardian,
upon request, with the means to review the
Personally-Identifiable Information collected
from his or her child;
- provide a parent or guardian
with the opportunity to prevent the further use
of Personally-Identifiable Information that has
already been collected, or the future collection
of Personally-Identifiable Information, from
that child;
- limit collection of
Personally-Identifiable Information for a
child's online participation in a game, prize
offer or other activities to
Personally-Identifiable Information that is
reasonably necessary to participate in the
activity; and
- establish procedures to
protect the confidentiality, security and
integrity of the Personally-Identifiable
Information collected from children.
Questions and comments?
The King of the Painters Company, Inc. Customer
Privacy Policy has been developed out of respect for
the privacy preferences and choices of our customers
and prospects. We have established procedures to
ensure that every reasonable effort is made to
address your concerns. Each business unit within The
King of the Painters Company, Inc. has designated a
Privacy Official to implement our Customer Privacy
Policy for its respective customers and prospects.
You should find contact information on each of our
business unit's Web sites that collect data from
you.
The Corporation also has
established a standing Privacy Steering Committee
consisting of senior corporate executives and
managers from our major business segments. This
Committee will continue to oversee implementation of
and compliance with our Policy and will adapt the
Policy to reflect changes in technology and customer
expectations.
The co-chairs of the Committee are
also charged with handling unresolved customer
concerns. You can reach them by sending an e-mail
message to either
Jason DiSilva or
Robert
W. Lyon II. The Corporation publicly issues a
Customer Privacy Policy Report annually.
To ensure that we follow our
stated Policy, we also conduct periodic and random
reviews of our Web sites and other products and
services. The results of our reviews are shared with
senior management and our Board of Directors. A
report of our experience will be available annually.
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